Lexington Medical Center's Patient Relations Department serves as patient advocates for both inpatients and outpatients. The staff provides valuable information and counseling regarding patient rights and responsibilities, living wills or health care powers of attorney.
Interpreters are available on an as needed basis to our patients who do not speak English. We have the capability to access over 140 languages via telephone interpreter services. The hospital also provides the deaf and hard of hearing patient with sign language interpreters. There are two TDD/TTY telephone machines for use by the deaf. All televisions in patient rooms are equipped with closed-caption capabilities.
Advanced Medical Directives
Lexington Medical Center supports the rights of patients to make informed decisions regarding the acceptance or refusal of medical and surgical treatment or procedures. If you do not have an Advanced Directive (Living Will), the hospital will provide you with the information and the explanation needed for patients to make an informed decision. The Patient Relations staff can assist in completing the document if so desired. Patients can ask their nurse or call 336-238-4557 to reach a Patient Representative.