The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
I just love Dr. Fernandez, she is very thorough and listening to my concerns.
DR. Fernandez is an excellent physician. She shows a lot of compassion and concern for her patients. She is very personable and really cares about you. She expedites your care and gives you her undivided attention. She is an awesome roll model for other physicians. She is the best and I would send all my family and friends to her for excellent care. Awesome experience!!
*Dr. Fernandez made me feel very comfortable about my appointment and explained what was wrong so I could understand it.
Dr. Fernandez was my surgeon 2 years ago and I am very pleased with her care and follow-up since I was referred to her!
Not only do I think very highly of her as a doctor, but also a person.
Dr. Fernandez is the best physician I've seen at WFUBMC. She takes time to listen and explain all necessary details and shows that she really cares.
wish I had met Dr Fernandez years ago !!!
*Dr. Andrea Fernandez is an exceptional clinician, both skilled and compassionate.
*Andrea Fernandez is absolutely fantastic. She is the model healthcare provider - competent and compassionate.
*Dr. Fernandez is always very caring, easy to talk to, never feel rushed or hurried & concerned - if any problems.
Always recommending *Dr. Andrea Fernandez.
Dr. Fernandez is one of the best providers I have ever seen! She is caring, compassionate, and extremely approachable about all problems and concerns.
already recommended to several friends.
I love this doctor - what better thing can I say?
This doctor and people who work with her are friendly and caring!