The overall Patient Rating score is the average of responses to the nine questions listed below. The questions are from the Press Ganey Patient Satisfaction Survey. Responses are measured on a 1 to 5 scale, where 1 represents "very poor" and 5 represents "very good."
Comments are taken from the Care Provider section of the Press Ganey Patient Satisfaction Survey. Comments are posted exactly as they are written. Comments are added weekly. To protect patient privacy and confidentiality, patient names are not included.
Dr. Aubuchon is a wonderful doctor! He's knowledgeable, caring, and friendly.
Dr Aubuchon even called us personally after our appointment to recommend additional therapy. His care and dedication are so appreciated
He always takes his time and never makes me feel rushed or confused. Every time lab work or tests have been ordered, he calls me himself to give me the results. I have even had him call me just to make sure that he called with the results, because he had went on vacation and couldn't remember if he had actually talked to me or not. I am a nurse at a PCP's office and VERY RARELY do I see any provider call the patient for anything... even if the patient specifically requests for them to do so. I NEVER have to worry about that. If I have a question that I feel like I need to speak directly to Dr. Aubuchon about, I can just call up the office and let them know and he will call me whenever he gets time. Almost always it is the same day, but a few times it has been the day after. I am never told that he is too busy to speak with me or that I have to come in for an office visit to speak with him.
Dr. Aubuchon is wonderful!
We absolutely ADORE *Dr. Aubuchon! He is extremely kind, thorough, personable, and truly gifted working with children!
When I took my daughter to this provider, he was not her usual physician. I understand the office was extremely busy, but we were in the office for a sick visit for over 2 hrs on two different occasions w this provider. Each time, care was rushed and I felt my concerns regarding my daughter were dismissed or not heard. I'm sure Dr. A is a fantastic physician and we all have our bad days, but I genuinely believe parents know their child better than anyone else. I wish he took the time to listen to my concerns more.
Dr. Aubuchon is an incredible provider. Always a good experience with him.
Dr. Aubuchon is an excellent pediatrician. My daughter is never scared to go to the doctor. She knows his name and is always happy to see him. She always lets him assess her because he always explains what he's doing and makes it fun. He always listens carefully when you speak to him and responds thoughtfully. He doesn't interrupt or minimize concerns. I'm a first time parent and a single mother. And he never talks down to me. I chose him on a recommendation from another parent and it was the best decision I've made for my child's healthcare.
Dr. A is always delightful. He takes time to explain and answer concerns. I so glad we found Dr. A!
*Dr. Aubuchon is fantastic! He is prompt & always spends as much time as we need.
We like Chase's Dr alot!
excellent service but time of waiting
Providers are great with the children and offer advice, and readily available to questions of any kind.
Dr. Rhyne is usually my child's pediatrician, and he's great, but he does not work Thursday so we scheduled with Dr. Aubuchon. He was super good, definitely very approachable and seemed to genuinely care about any concerns or questions I had.
My son is now almost 2.5 years and has been a patient of Dr. Aubuchon's since birth. My husband and I love Dr. Aubuchon for his friendliness, accessibility, knowledge, and willingness to discuss any questions or concerns we may have (no matter how small). The whole office is incredibly kind and we couldn't be happier.
We recommend Dr. A to everyone! He is the best!!!